Click link to view  Accessibility Training



Feedback on accessibility may be provided by the public by using the following methods:

•    Complete and submit the attached Feedback Form

•    In writing, by mail or delivered to the Clerk’s Department, Township of Ramara, P.O. Box 130, 2297 Highway 12, Brechin, ON  L0K 1B0

•    By fax at 705-484-0441

•    By phone or in person, through the Customer Care Centre at 705-484-5374

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•    Annual Accessibility Public Meeting usually held on the last Thursday in October of each year in the Council Chambers at the Administration Centre, 2297 highway 12, Brechin, ON at 7:00 p.m.

The feedback should provide alternative suggestions that the Township could provide in order to provide the goods or services in an accessible manner as well as your contact information.

Once feedback is received:

•    All feedback will be directed to the Clerk

•    Contact information is required

•    If revisions to the Accessible Customer Care policies and/or procedures are required as a result of the feedback, the revisions shall be implemented as soon as practicable.

•    If a revision requires significant investment (financial/capital, physical) the matter will be reviewed by the Department Head and if feasible, a plan will be developed to address the situation, subject to Council approval.



The Ontarians with Disabilities Act, 2001 (ODA) requires municipalities to prepare an Accessibility Plan by consulting with persons with disabilities.  Municipalities with populations greater than 10,000 people are required to establish Accessibility Advisory Committee (AAC).  Ramara’s current population is 9472 and therefore is not required to establish an AAC, however holds annual public meetings to receive input from persons with disabilities.  Ramara’s Accessibility Plan was first developed in 2003 and has been updated annually. 


The Accessibility for Ontarians with Disabilities Act, 2005 was passed to achieve accessibility for Ontarians with disabilities with respect to goods, services, facilities, accommodation, employment, building, structures and premises on or before January 1, 2025 by developing, implementing and enforcing accessibility standards.


Township Council adopted the annual updates to its 2013-2018 Multi-Year Accessibility Plan and associated policies on November 14, 2016.


The Act recognizes the history of discrimination against persons with disabilities and established the following standards to overcome barriers:

  •         Customer Service Standard

  •         Integrated Accessibility Standard

o   Employment Standard

o   Information and Communications Standard

o   Transportation Standard

  •         Built Environment Standard


The Customer Service Standard became law on January 1, 2008 and Township Council adopted its Accessible Customer Service Policy on November 9, 2009, effective on January 1, 2010.


The next three standards – Employment, Information and Communications, and Transportation – have been incorporated into one regulation, the Integrated Accessibility Standard Regulation (IASR), which is now law and is being phased in between the years 2011 and 2025.  The following chart provides timelines of the IASR requirements for Ramara Township:






Jan 1, 2012

Emergency and public safety information

Workplace emergency information

Jan 1, 2013

Accessibility Policies

Multi-Year Accessibility Plan

Accessible Procurement Policies


Jan 1, 2014


Accessible Feedback processes


New website and content to conform to WCAG 2.0 Level A

Employee accommodation

Employees returning to work

Performance management, career development and redeployment

Jan 1, 2015

Accessible formats and communication supports

Jan 1, 2021

All websites and web content must conform to WCAG 2.0 Level AA (excluding live captioning and audio description)


Township Council adopted its 2013-2018 Multi-Year Accessibility Plan and associated policies on December 10, 2012.

Links to more information regarding Accessibility:


Independent Living Services of Simcoe County

Accessibility Directory

Assistive Device Exchange